LEAM Consulting E-Learning Portal https://validator.w3.org/feed/docs/rss2.html Blog Front Page HRM MODULE TWO HRM MODULE ONE HRM MODULE FIVE HRM MODULE FOUR Microsoft Excel Complete Course (Data Analytics) Excel Cell Referencing Introduction to Data Analytics Introduction to Microsoft Excel Facebook Marketing Customer Service and Relationship Management (CSRM) HRM MODULE THREE Human Resource Management Project Management Professional HEALTH SAFETY AND ENVIRONMENTAL MANAGEMENT Level One HEALTH SAFETY AND ENVIRONMENTAL _LEVEL TWO HEALTH SAFETY AND ENVIRONMENTAL _LEVEL THREE Public Speaking Masterclass HRM MODULE SIX PMP SESSION1 CSRM MODULE 10 CSRM MODULE 9 CSRM MODULE 8 PMP SESSION2 CSRM MODULE 7 CSRM MODULE 6 CSRM MODULE 5 CSRM MODULE 4 CSRM MODULE 3 CSRM MODULE 2 CSRM MODULE 1 CSRM ASSESSMENT Copy The rate at which customers leave a business is referred to as; Customers sacrifice______ when buying from a business This is the practice of dividing a customer base into groups of individuals that are similar in specific ways relevant to marketing, such as age, gender, interests, spending habits, and so on. The best form of advertisement is? Number of customers or potential customers who will help in company’s growth is classified as 6. The types of customers include: Process of building, organizing and using databases of customers to build customer relationship is classified as ‘total customer benefits’ includes Record which is based on business customers past purchases, sales price and volumes is classified as Process of manage information about customers to maximize loyalty is said to be In buyer decision process, percentage of potential customers in a given target market is called ________ is the fundamental determinant of a person’s wants and behavior. 4. The mails in an official email box belongs to the: A consumer buying behavior is influenced by _________ is the study of how individuals, groups and organizations select, buy, use and dispose off goods, services, ideas or experiences to satisfy their needs and wants. 1. A good relationship must have an element of __________ A _________ is an organized collection of detailed information about individual customers or prospects that is accessible, actionable and current for marketing purposes such as lead generation and others.