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Customer Service and Relationship Management (CSRM)
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Customer Service and Relationship Management (CSRM)
Customer Service and Relationship Management (CSRM)
Curriculum
11 Sections
10 Lessons
6 Weeks
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CSRM MODULE 1
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1
1.1
CSRM MODULE 1
3 Hours
CSRM MODULE 3
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1
2.1
CSRM MODULE 3
3 Hours
CSRM MODULE 4
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1
3.1
CSRM MODULE 4
3 Hours
CSRM MODULE 5
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1
4.1
CSRM MODULE 5
3 Hours
CSRM MODULE 6
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1
5.1
CSRM MODULE 6
3 Hours
CSRM MODULE 7
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1
6.1
CSRM MODULE 7
3 Hours
CSRM MODULE 2
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1
7.1
CSRM MODULE 2
3 Hours
CSRM MODULE 8
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1
8.1
CSRM MODULE 8
3 Hours
CSRM MODULE 9
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1
9.1
CSRM MODULE 9
3 Hours
CSRM MODULE 10
1
10.1
CSRM MODULE 10
3 Hours
CSRM Examination
1
11.1
CSRM ASSESSMENT
30 Minutes
20 Questions
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